Refund & Cancellation Policy
Last Updated: June 2026
Welcome to Agal-Bagal , operated by Banke Bihari Solutions, Uttar Pradesh, India.
This Refund & Cancellation Policy explains how refunds, cancellations, and payment disputes are handled for paid services offered through Agal-Bagal.
1. General Policy
Agal-Bagal provides a platform for local businesses, homepreneurs, and community members to connect.
Certain services may require payment, including but not limited to:
Featured business listings
Advertisements
Promotional campaigns
Sponsored placements
Premium subscriptions
Future paid platform services
By purchasing any paid service, you agree to this Refund & Cancellation Policy.
2. Cancellation Before Activation
Users may request cancellation of a paid service before it has been activated, published, or scheduled.
If approved, no refund will be processed.
3. No Refund After Service Activation
Once a paid service has been:
Published
Activated
Featured
Promoted
Delivered
the payment becomes non-refundable.
This includes:
Featured listings already displayed
Advertisement campaigns already running
Promotional placements already activated
4. Failed Transactions
If payment is successfully deducted but the purchased service is not activated due to a technical issue, users should contact support within 7 days.
After verification, Agal-Bagal may:
Activate the purchased service, or
Process an appropriate refund
5. Duplicate Payments
If a user is charged more than once for the same transaction due to a technical error, duplicate payments may be refunded after verification.
6. User-Requested Account Closure
Closing or deleting an account does not automatically entitle a user to refunds for:
Active advertisements
Premium subscriptions
Featured listings
Promotional services
7. Refund Processing Timeline
Approved refunds will generally be processed through the original payment method.
Refund processing may take:
7 to 10 business days
depending on banks, card issuers, payment gateways, or financial institutions.
8. Chargebacks and Payment Disputes
Users are encouraged to contact Agal-Bagal support before initiating a chargeback or payment dispute.
We reserve the right to provide transaction records and service usage information to payment processors, banks, or dispute resolution authorities.
9. Modification of Services
Agal-Bagal reserves the right to modify, discontinue, suspend, or replace paid services at any time.
Where required by applicable law, appropriate remedies may be provided.
10. Contact for Refund Requests
For refund or billing-related inquiries, contact:
Banke Bihari Solutions
Uttar Pradesh, India
Email: info@agal-bagal.com
Platform: Agal-Bagal